We're real people in your timezone.
Questions about the platform, your account or getting set up? Reach the team in Australia or the US — or pick the option that fits.
Want a walkthrough?
See IgniteOS running on your business in a tailored 20-minute demo.
Book a meeting →General enquiries
Sales, partnerships or just a question — we'll reply within one business day.
hello@igniteos.ai →Already a customer?
Get help from inside your account, or reach our support team any time.
support@igniteos.ai →Gold Coast, AU
Our APAC home base. Local numbers, SMS compliance and support across Australian hours.
Vancouver, CA
Our North American team. Local numbers, SMS compliance and support across North American hours.
Support hours
Monday–Friday across both timezones, plus 24/7 help docs and in-app chat.
Partnerships
Agencies & resellers — become a partner.
Prefer a live walkthrough?
Book a meeting and we'll set it up on your business.
Ready when you are.
Book a tailored demo, or jump straight in with a 14-day free trial.